Refund Policy

This Refund Policy applies to paid bookings made with TREK ICON through our website or other official channels. By completing payment you agree to these terms and our Terms & Conditions.

Cancellations by you

• 7+ days before start date: full refund of the amount paid, minus any non-refundable gateway fees if charged separately.
• 3–6 days before start date: 50% refund of the amount paid.
• Less than 72 hours before start date / no-show: no refund.

Refund timelines are calculated from the scheduled event start date shown on your booking confirmation.

Cancellations by Trek Icon

If we cancel a trip due to safety, weather, permit issues, insufficient group size, or operational reasons, you will receive a full refund or the option to transfer to another available date, subject to availability.

Rescheduling

Reschedule requests made at least 48 hours before the start date may be approved at our discretion, subject to seat availability and any price difference on the new date.

How refunds are paid

Approved refunds are processed to the original payment method via Razorpay. Bank or UPI reflection timing depends on your payment provider and may take several business days after we initiate the refund.

Partial / special cases

• Personal gear, transport arranged independently, or third-party costs are not refundable by us.
• Medical emergencies may be considered case-by-case with supporting documentation.

Contact

Email trekicon2023@gmail.com or call +91 82172 25598 with your booking reference to request a cancellation or refund.